Shipping & Delivery

Shipping Policy

At Dreaylifeshop, we are committed to providing our customers with a seamless shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy below for details on how we process and ship your orders.

1. Order Processing

• Order Cut-Off Time: Orders placed by 5:00 PM (Eastern Standard Time) on business days (Monday through Friday) will be processed promptly.

• Handling Time: Orders are processed and prepared for shipment within 1–2 business days, excluding weekends and public holidays.

2. Shipping Methods and Costs

• Flat-Rate Shipping: $6.99 per order.

• Carrier Services: We work with trusted shipping carriers to ensure safe and timely delivery.

• Order Tracking: Once your order has shipped, a confirmation email containing tracking information will be sent to you.

3. Estimated Delivery Time

Shipping timelines are estimated as follows:

• Handling Time: 1–2 business days (Monday–Friday)

• Transit Time: 3–5 business days (Monday–Friday)

• Total Delivery Time: Approximately 4–7 business days, depending on your location

Please note that delivery times may vary due to factors beyond our control, including weather conditions, carrier delays, or peak shipping periods.

4. Shipping Destinations

We currently ship to all locations within the United States.
For special delivery requests, please contact us at support@dreaylifeshop.com.

5. Order Tracking

After your order is dispatched, you will receive a shipping confirmation email with a tracking number. You may use this number to monitor your shipment directly on the carrier’s website.

6. Damaged or Lost Packages

• Damaged Items: If your order arrives damaged, please contact us as soon as possible and include clear photos of the damaged item(s) at support@dreaylifeshop.com. We will assist you with a replacement or refund.

• Lost Packages: If your package is lost during transit, please reach out to our support team so we can investigate and resolve the issue promptly.

7. Changes to Shipping Information

If you need to update your shipping address or order details, please contact us immediately after placing your order. We cannot guarantee changes once the order has been processed or shipped.

8. Non-Delivery Areas

At this time, Dreaylifeshop only ships within the United States. International shipping is not available.

9. Contact Us

If you have any questions or concerns regarding shipping or delivery, please contact our customer support team:

• Email: support@dreaylifeshop.com

• Phone: +1 (808) 860-8321

• Support Hours: 8:00 AM – 7:00 PM (EST), Monday – Saturday

• Office Address: 2811 E Vista Dr, Phoenix, Arizona 85032, United States

Thank you for choosing Dreaylifeshop. We are dedicated to delivering your orders with care and efficiency to ensure a positive shopping experience.